Emily Chang discovered FixItEase when she solved her own refrigerator issue using one of the site’s troubleshooting guides. Fluent in three languages, she became a moderator for the growing international community of FixItEase. This multilingual skill comes handy when she’s not only solving refrigerator problems but also breaking down language barriers within the community. Now, she’s the empathetic and capable voice behind our customer support, helping others navigate their appliance woes just like she once did.

Emily Chang

Role: Customer Support & Community Outreach